Frequently Asked Questions
Everything you need to know about your Squishable fashion experience
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How should I care for my Squishable garments?
To maintain the unique texture and fit of our pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high-heat ironing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.